Factory Warranty

Basic Coverage

The Chevy warranty offers coverage for new vehicles that is designed to back up the quality of our product and give you piece of mind against defects. The warranty covers repairs that are needed as a result of defects due to material and/or workmanship of vehicle components. Areas of warranty coverage include:

  • Bumper-to-bumper coverage for 3 years or 36,000 miles, whichever comes first
  • Powertrain coverage for the first 5 years or 100,000 miles, whichever comes first
  • Sheet metal corrosion coverage for the first 3 years or 36,000 miles, whichever comes first
  • Sheet metal rust-through coverage for the first 6 years or 100,000 miles, whichever comes first

Chevrolet’s warranty covers warrantable repairs of the engine, transmission, transfer case, drive systems, sheet metal, emission control systems, and tires. In addition, Chevrolet will cover the cost of towing to a repair facility if your vehicle cannot be driven due to the warrantable defect.

Additional Coverage

Chevrolet’s new vehicle warranty also covers several other areas of vehicle needs to minimize disruptions from warranty issues. Additional areas of coverage include:

  • 2-year/24,000 mile scheduled maintenance, including oil and filter changes, tire rotations, and 27-point vehicle inspections
  • Courtesy transportation or transportation reimbursement if your vehicle is in the shop for warranty repairs
  • Roadside assistance program, offering 24-hour service during the New Vehicle Limited Warranty Period for emergency towing, lockout service, flat tire changes, fuel delivery, and jump-starts

Vehicle-Specific Coverage Options

Some Chevrolet vehicles offer specialized coverage options. For example, the Chevy Volt offers a warranty for the Voltec components for 8 years or 100,000 miles, whichever comes first. The warranty covers propulsion battery components, high-voltage wiring, various modules, and the Voltec on-board charger. In addition, the brake modulator and several electric drive unit assembly and internal components are also covered. The Tahoe and Silverado Hybrid Warranty covers some additional areas as well, including hybrid components, transmission, and brakes for 8 years or 100,000 miles.

Extended Protection

If you want some extra assurance, you can opt for one of Chevrolet’s extended protection plans, which go beyond your vehicle’s warranty. These are more comprehensive plans that can add coverage beyond the length of your standard warranties. Plus, the extended plans offer lost key and lockout coverage, trip interruption coverage, towing, and rental car reimbursement. Available plans include:

  • Silver Protection Plan, which covers major systems and assemblies, in addition to other specified components, even when failures are due to normal wear and tear. Deductible-free benefits and rental reimbursement are also a part of this plan.
  • Platinum Protection Plan, which covers nearly everything on your vehicle, except for the items on the platinum exclusion list, and offers many deductible-free benefits, including normal wear and tear repairs on many components
  • Gap Coverage, which helps cover your insurance gap in the event of an accident for the amount of payable loss or the Maximum Benefit amount in your Certificate of Insurance
  • Tire and wheel protection, with two different levels of coverage
  • Pre-paid maintenance, which takes the guesswork out of your routine care plan

Restrictions

All plans have various levels of restrictions, and you will want to consult your individual plan for specifics. Standard warranty exclusions include damage due to accident, misuse, alteration, insufficient or improper maintenance, contaminated or poor-quality fuel, and environmental or chemical exposure. Complete inclusion and restriction information is available in the Warranty and Owner Assistance information booklet.

 
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